FAQ: Black Cat Magic
For the most up-to-date information about the status of our project, check our project updates on Backerkit Crowdfunding!

How do I qualify for cross collab incentive with HoloRaindrops?

When you back both my campaign and HoloRaindrops campaign before they both end, you will qualify for the free enamel pins. You can find HoloRaindrops campaign here: https://www.backerkit.com/c/projects/holoraindrops/bloodlust

Last updated: October 25, 2024 12:18

How do I qualify for the Mementos Mori cross collab incentives?

To get the 6 free enamel pins from the Mementos Mori cross collab, you must back each of the 6 artists. My campaign plus the following 5: https://www.backerkit.com/c/projects/holoraindrops/bloodlust

https://www.backerkit.com/call_to_action/f7e4ebb1-f9a4-4ed5-9fb7-d05255b8ff7f/landing?ref=bk-social-project

https://www.backerkit.com/call_to_action/c83dc072-822b-4113-b491-4d71e4c7bf15/landing

https://www.backerkit.com/c/projects/teal/wretched-things-enamel-pin-collection?preview_token=ScgqAeoRl33

https://www.backerkit.com/c/projects/ultrainfinite/blood-and-holy-water-vampire-and-angel-enamel-pins/launch_party

Last updated: October 25, 2024 12:32

How many free pins come with backing all the cross collabs?

There should be 12 free pins when you back all 6 creators of the Mementos Mori. 1 from each artists when you back the two person collabs and then 1 more from each artist for backing all 6 creators for a total of 2 from each artist.

Last updated: October 25, 2024 12:27

Is shipping charged seperately?

Yes. You will pay once for your pledge and then the shipping will be a secondary charge later.

Last updated: October 25, 2024 12:29

Can I add on the stickers from the early bird pledes?

No. Those are exclusively for those who pledged to the early bird tiers They will not be add ons for later.

Last updated: October 25, 2024 12:31

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Backerkit Crowdfunding!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

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When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

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